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Remote Managed Care

Remote managed computer care allows us to perform repairs and maintenance to your computer and/or systems without the need for a technician to visit your home or business. We can access your computer on demand, sometimes within minutes (with your permission only, of course). By directing you to a link on the Internet, you can initiate a remote support session with us and have your problems resolved without the hassle and time of an onsite visit.

Once a session has begun, we can view your desktop or specific applications—it's like we're there in person. We can often quickly diagnose and fix problems, install patches or updates, whatever is required to repair your system.

Be assured that your information is never stored. High-level encryption/protection ensures that all of your support calls are private and secure.

For the business customer, we can virtually perform remote maintenance services such as updates and security patches during your off-business hours to avoid any interruptions during your business day.

We offer several levels of remote managed care for both the business customer and the home user. Please contact us for more information about these secure and cost-effective services.



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